Let’s face it. Moving into a new home is one of life’s most exciting and stressful moments. It can also be exhausting for clients with a long list of home related updates and tasks to complete in a short amount of time.
While most real estate agents will stay in touch with clients throughout their move, and provide referrals to contractors or service providers, this is often hit or miss. As the months go by, many agents begin to lose touch with their past clients. Case in point, just 12% of homeowners work with the same agent again.
Solving for this challenge is the reason we founded MoveEasy: to simplify moving and home management and provide real estate partners with a comprehensive solution to deliver value to clients regardless of where they are in their journey as homeowners.
In this four-part blog series, we take a closer look at the homeownership journey in phases:
Part 1: Helping clients move and settle into their new home (this post)
Part 2: Delivering value to clients and most common projects in years 1-3
Part 3: Helping homeowners increase the value of their home over time
Part 4: Helping homeowners in the process of finding their next home
For homeowners moving into a new home, having an organized checklist and automated way to manage all their home management needs is a big deal. To provide differentiated service, real estate agents need a proactive and personalized approach to help clients get organized and make their move-in process go smoothly.
MoveEasy is purpose-built with this need in mind. Our concierge team helps clients manage all the details of moving into their new home from filing a change of address to helping them save money on services. Common tasks pre-move include:
For many real estate agents, they begin to lose touch with clients in the weeks following their initial move, when in fact, the first 90 days is a critical period to stay connected and deliver value to clients, leading to valuable referrals.
With direct integration with hundreds of service providers across categories, MoveEasy’s homeowner dashboard provides homeowners with everything they need to manage their home, comparison shop, and apply exclusive discounts.
Based on our experience working with thousands of homeowners, here are some of the most common areas that clients need help in the first 90 days of homeownership:
There’s a lot for clients to juggle during the moving process and the first 90 days of homeownership. Real estate agents that are able to anticipate their client's needs and deliver consistent value stand out – leading to much stronger loyalty and referrals.
MoveEasy’s concierge platform helps homeowners effortlessly manage all their key moving and home management transactions from one easy-to-use system. The platform is also white-labeled for real estate partners’ brands and customizable for the experience they want to offer clients.
In part two of our Inside the homeowner journey series, we take a closer look at the most common projects for homeowners in years 1-3 and how real estate agents can deliver value.